Business Support Coordinator
- Business Development, Finance, Human Resources
- Full time
- Trinidad and Tobago
- 23 hour(s) ago
Job Overview
Date Posted:
Posted 23 hour(s) agoExperience:
3 yearsSalary:
UndisclosedLocation:
Port-Of-Spain or NewtownExpiration date:
06/13/2026JOB PURPOSE
The Business Support Coordinator (BSC) provides comprehensive administrative, operational, and coordination support to the assigned department and its leadership team.
The role is responsible for ensuring the efficient day-to-day functioning of the department by managing schedules, documentation, communications, reporting, and project coordination activities.
The BSC serves as a key liaison between internal and external stakeholders, supports departmental initiatives and governance requirements, and contributes to operational excellence through strong organization, discretion, and proactive execution.
DUTIES AND RESPONSIBILITIES
1. Administrative & Executive Support
• Provide day-to-day administrative support to the Department Head and team.
• Manage calendars, schedule meetings, and coordinate appointments to ensure effective use of time.
• Prepare agendas, briefing materials, reports, presentations, and correspondence.
• Draft emails and manage incoming communications, ensuring timely responses and follow-up.
• Coordinate travel arrangements, itineraries, and expense submissions where required.
• Support meeting logistics including venue arrangements, technology setup, materials preparation, and post-meeting follow-up.
2. Project & Operational Coordination
• Support the execution of departmental projects and strategic initiatives by tracking timelines, deliverables, and milestones.
• Maintain project documentation and trackers using appropriate systems and tools.
• Coordinate activities across departments to ensure alignment and timely completion of tasks.
• Assist with the preparation and analysis of departmental performance metrics and operational reports.
• Support continuous improvement initiatives aimed at enhancing departmental efficiency and effectiveness.
3. Documentation & Records Management
• Maintain accurate physical and electronic filing systems in accordance with company policies and applicable regulatory requirements.
• Draft, format, proofread, and edit documents, reports, and presentations.
• Ensure proper recordkeeping of sensitive and confidential information.
• Maintain databases, dashboards, trackers, and departmental records.
• Ensure documentation is updated and accessible in shared systems (e.g., SharePoint, Teams, other platforms).
4. Communication & Stakeholder Engagement
• Serve as a point of contact for internal and external stakeholders interacting with the department.
• Coordinate and distribute internal and external communications as required.
• Liaise with cross-functional teams to facilitate information flow and follow-up on action items.
• Support stakeholder requests, queries, and reporting requirements.
5. Reporting & Analysis Support
• Assist in compiling, analysing, and summarising data for reports, executive updates, and presentations.
• Prepare summary reports and dashboards to support informed decision-making.
• Monitor and track departmental activities, budgets, or operational indicators where applicable.
6. General Administrative Support
• Perform routine administrative tasks including filing, scanning, document organization, and records management.
• Manage incoming and outgoing correspondence.
• Support departmental meetings and events.
QUALIFICATIONS
• Bachelor’s Degree in Business Administration, Management, Finance, Human Resources, Accounting, Law, or a related discipline.
• Associate Degree with relevant experience may be considered.
• Professional certifications or pursuit of further professional development is an asset (where relevant to the department).
EXPERIENCE
• Minimum of 3–5 years’ experience in an administrative, executive support, or coordination role.
• Experience supporting senior leadership or cross-functional teams is preferred.
• Experience in a regulated, corporate, or group environment is an asset.
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