Join our Front Office team as the welcoming face of Radisson Hotel Trinidad!
We are seeking a friendly, professional, and customer-focused Guest Service Agent to deliver exceptional service from check-in to check-out.

Key Responsibilities:

·       Greet and assist guests with check-in/out, reservations, and inquiries.

·       Handle guest requests and concerns promptly and courteously.

·       Coordinate with other departments to ensure guest satisfaction.

·       Process payments and maintain accurate records.

·       Uphold the hotel’s service standards and professional image.

Requirements:

·       5 CXC subjects including Math & English.

·       Certificate/Diploma in Hospitality or Front Desk Operations (asset).

·       Experience in customer service or Front Desk preferred.

·       Proficiency in Oracle/Opera systems and Microsoft Office.

·       Excellent communication, time management, and problem-solving skills.

·       Flexible to work shifts, weekends, and public holidays.

·       Fluency in Spanish is an asset.

Be part of a dynamic team dedicated to creating memorable guest experiences!