JOB PURPOSE
The HR Team Lead is responsible for providing confidential, professional administrative and logistical support to the Board of Directors and Executive Leadership Team, while overseeing the Company’s human resource and administrative functions. This role requires a high level of independence and accountability, with responsibility for planning, directing, and coordinating personnel activities across the organization. The position also oversees administrative operations, including supervision of the office cleaner and administrative support functions, to ensure a well-managed, efficient, and professional working environment.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Prepare and edit correspondence, communications, presentations, and other official documents.

• File, retrieve, and manage documents and reference materials for Executive Leadership.

• Read, research, and route correspondence, draft letters and reports, collect and analyze information, and initiate communications as required.

• Manage executives’ appointment schedules, meetings, minutes, travel arrangements, and conferences.

• Manage office logistics to ensure the workplace is organized, clean, and functioning efficiently.

• Supervise and coordinate the activities of the office cleaner and ensure cleaning standards are maintained.

• Oversee general administrative operations and support staff responsibilities.

• Maintain office supplies inventory and manage procurement of supplies.

• Monitor, screen, respond to, and distribute incoming calls and communications.

• Receive and interact with visitors in a professional manner.

• Implement and enforce HR policies, objectives, standards, and guidelines.

• Perform HR functions including recruitment, onboarding, performance management, training, dispute resolution, and employee separation.

• Maintain accurate records of personnel transactions including hires, promotions, transfers, training, reviews, and terminations.

• Administer employee compensation and benefits, including medical, vacation, and sick leave records.

• Recommend, document and implement improvements to policies and procedures within the organization.

• Work independently with minimal supervision while maintaining high standards of accountability.

Perform other related duties as assigned by the Board of Directors.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Tertiary level certification – in Business Administration or Human Resources

• Excellent written and verbal communication skills

• Must have worked independently and on own initiative, and within teams

• Proven experience supporting senior management

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

• Two to three years’ experience in a similar capacity

COMPETENCIES

• Personal leadership

• Confidentiality and discretion

• Strong interpersonal and relationship management skills

• Commitment and perseverance

• Teamwork

• Drive and enthusiasm

• Integrity

• Multi-tasking and time management

• Adaptability and flexibility

• Customer focused and service oriented

• Results oriented

• Effective communication

• Self-motivation

• Planning and control

• Attention to detail

• Ability to work independently

• Supervisory and coordination skills