Logistics Supervisor – Freight Forwarding
- Distribution-Shipping, Supervisor, Supply Chain
- Full time
- Trinidad and Tobago
- 6 hour(s) ago
Job Overview
Date Posted:
Posted 6 hour(s) agoExperience:
5 yearsSalary:
UndisclosedLocation:
Port-Of-Spain or NewtownExpiration date:
04/08/2026Key Duties & Responsibilities
1. Shipment & Operations Management
• Oversee all import, export, from booking to delivery
• Ensure every shipment is properly documented and compliant
• Monitor vessel schedules, ETAs, and cargo availability
• Track container movements and empty returns
• Ensure timely customs clearance and delivery
• Maintain up-to-date shipment status at all times
________________________________________
2. Documentation & Compliance
• Review Bills of Lading, invoices, packing lists,
• Ensure accuracy of all customs and shipping documents
• Verify completeness before submission
• Prevent penalties due to documentation errors
• Maintain organized physical and digital files
________________________________________
3. Deadline & Risk Control
• Monitor free time, demurrage, detention,
• Identify shipments at risk of delay
• Take corrective action before deadlines expire
• Flag customs holds and compliance risks
• Anticipate operational problems early
• Escalate major risks promptly
________________________________________
4. Financial & Cost Management
• Monitor operational costs per shipment
• Prevent unnecessary demurrage and storage charges
• Ensure billing approvals before cargo release
• Monitor client credit status and outstanding balances
• Coordinate with accounts on invoicing and collections
• Protect company profitability through cost control
________________________________________
5. Team Supervision & Leadership
• Assign daily tasks to operations staff
• Monitor staff performance and productivity
• Ensure deadlines are met
• Provide guidance and coaching
• Correct errors and poor practices
• Maintain discipline and professional standards
• Build a reliable, accountable team
________________________________________
6. Client Management
• Act as main point of contact for key clients
• Provide proactive shipment updates
• Manage client expectations on timelines
• Handle complaints and service issues professionally
________________________________________
7. Reporting & Communication
• Prepare monthly operational reports – gap
• Provide management updates on risks and delays – sales manager so he can also advise clients
• Document incidents and corrective actions
• Maintain clear internal communication
• Keep management informed of major issues
________________________________________
Core Accountability
personally accountable for:
• Shipment visibility
• Deadline compliance
• Cost control
• Team performance
• Client satisfaction
• Departmental efficiency
Qualifications
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
Minimum of 5+ years’ experience in shipping, freight forwarding, or logistics operations
Proven experience managing import/export shipments from booking to delivery
Strong knowledge of shipping documentation (Bills of Lading, invoices, packing lists, customs documents)
Working knowledge of customs procedures and regulatory compliance
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