Job Summary

We are a small medical practice based in San Fernando and we are looking for a Practice Manager. 

The Practice Manager is responsible for overseeing the daily operations of the practice to ensure efficient, patient-centered service and effective administrative processes. This role includes supervising staff, managing scheduling, ensuring regulatory compliance, and coordinating communication between clinical and administrative teams. The ideal candidate is organized, proactive, and experienced in healthcare administration.

Key Responsibilities

Office Operations & Administration

• Oversee day-to-day medical office operations to ensure smooth workflow

• Manage patient scheduling, appointment flow, and waiting room efficiency

• Ensure accurate and timely maintenance of patient records, billing, and documentation

• Implement and maintain office policies, procedures, and operational standards

• Supervise staff to ensure punctuality, efficiency, and productivity

• Monitor inventory and order medical and office supplies

• Manage ancillary businesses within the practice such as coffee shop and tenants

Financial & Billing Coordination

• Prepare pay roll and liaise with accountant as needed.

• Oversee billing processes, insurance claims, and patient payments

• Coordinate with all stakeholders to minimize discrepancies

• Monitor office budgets, expenses, and cost-saving opportunities

Patient Experience & Communication

• Address patient inquiries, complaints, and service concerns promptly

• Ensure high-quality customer service throughout the patient journey

• Work closely with doctors and clinical staff to coordinate care processes

Qualifications & Requirements

• Bachelor’s Degree in Healthcare Administration, Business Administration, or related field (preferred)

• 5 years or more of experience in a managerial role

• Strong leadership and supervisory experience

• Excellent communication, problem-solving, and organizational skills

• Strong attention to detail and ability to multitask in a fast-paced environment