Qualification and Experience 

• Minimum five (5) years experience in a retail Customer Service environment 

• Minimum 5CXC subjects inclusive of Mathematics & English 

• Excellent Communication abilities. 

• A flair for design and asset. 

Job Duties and Responsibilities 

• Maintain high level of professional and excellent Customer Service 

• Ensure Customers are served in a timely and efficient manner 

• Monitor Stock (Incoming & Outgoing) on a daily basis 

• Ensure goods are checked off and packed away promptly 

• Prompt Price Changes into effect 

• Ensure new items are displayed immediately 

• Follow up on Customers request 

• Investigate, Resolve Customers complaints and refer to Manager 

• Answer Telephone 

• Recommend alternative products when unable to supply the customer’s request 

• Perform periodic stock check 

• Good house-keeping to be practiced. 

• Any other related duties may be assigned from time to time 

Personal Attributes 

A dynamic and polished individual with a neat appearance 

Energetic  

Pleasant manner, friendly, enjoys working with people 

Team player who is trainable, flexible and willing to improve on skills  

Able to follow directions 

Willing to adapt to new procedures and demands  

Additional seasonal hours as required (Christmas/Sale events/Annual Warehouse Sale)