Job Summary
Proper Ting Grill Hub is seeking a reliable and hands-on Shift Supervisor to oversee daily restaurant operations and ensure excellent customer service during assigned shifts. The ideal candidate should have previous restaurant experience, strong leadership skills, and the ability to work in a fast-paced environment.

Key Responsibilities

Supervise and support staff during daily operations

Ensure high levels of customer service are maintained

Create and manage staff schedules and shift coverage

Monitor inventory levels and complete stock-taking exercises

Ensure proper handling of cash, stock, and restaurant procedures

Assist with opening and closing duties

Handle customer concerns and resolve issues professionally

Ensure cleanliness, food safety, and operational standards are maintained

Train and guide junior team members as needed

Complete reports and administrative tasks as required

Requirements

Previous restaurant or food service experience required

Experience in a supervisory or leadership role is an asset

Must be able to work flexible hours, weekends, and public holidays

Strong communication and organizational skills

Comfortable using computers and basic Microsoft Office programs

Ability to multitask and work under pressure

Reliable, proactive, and customer-service oriented

Preferred Qualities

Strong leadership and problem-solving skills

Team player with a positive attitude

Ability to manage staff effectively in a busy environment