Responsibilities:

· Open and close the store as scheduled in accordance with the company’s opening and closing policies and procedures.

· Ensures that the store maintains outstanding customer care standards.

· Monitors store quality, cleanliness, stock levels, merchandising, sales growth, profitability and taking the appropriate action to improve performance where required.

· Prepares work schedules for all store personnel so as to ensure effective store operations.

· Manages shrinkage, expenses and payroll keeping each within specified budgets.

· Ensures compliance with all policies and procedures and supports store loss prevention efforts through meetings, the monitoring of relevant reports and systems.

· Implements a regular and effective housekeeping program throughout the store.

· Ensure all cash transactions are properly carried out, balanced and recorded in conformance with established company procedures.

· Ensure all relevant accounting documents are properly processed, completed and submitted to the relevant authority within the prescribed timelines in conformance with established company policy and procedures.

· Ensure that health and safety standards in the store are maintained in accordance with company policy, public health regulations, and OSHA standards.

· Ensure all relevant equipment and facilities are maintained in optimum working conditions.

· To be accessible by telephone or any other immediate means of communication and respond to emergency call outs as necessary.

· To verify and sign off on all required paperwork for head office on a timely basis.

· Any other related duties.

Position Requirements:

· A diploma in business administration, or marketing, or management.

· Certification in Customer Service.

 Five (5) years’ work experience in the Retail Food industry, with at least three (3) of these being in a similar managerial capacity.

 Knowledge in retail supermarkets/specialty food stores would be considered an asset.

· Must have proven leadership skills and be a team player.

· Strong communication skills.

· Ability to operate on a shift basis and able to work weekends.

· Two (2) valid recommendations.