Supervise employee attendance, productivity, and performance across two operational departments.
Monitor daily and monthly sales activity and prepare sales, profit, and operational reports.
Oversee employee commissions, departmental expenses, and accounting/account reconciliation support.
Assist staff and partner agencies with hotel, airfare, transfer, ticketing, and travel-related requests.
Coordinate and manage group tours, travel programs, quotations, and familiarization (FAM) trips.
Maintain relationships and communication with partner agencies, suppliers, airlines, and operational stakeholders.
Supervise social media platforms, operational communication channels, and airport sales activities.
Issue tickets, travel packages, invoices, and related documentation as required.
Assist in building industry relationships, supporting new opportunities, and representing the company in operational and promotional initiatives when required.
Support overall departmental operations and ensure efficient coordination between teams, suppliers, and accounts departments.