Travel Department Supervisor (Bilingual Applicants Only)
- Customer Service, Supervisor
- Full time
- Trinidad and Tobago
- 08/13/2026
Job Overview
Date Posted:
Posted 08/13/2026Experience:
3 yearsSalary:
UndisclosedLocation:
North WestExpiration date:
08/28/2026Position Summary
The Travel Department Supervisor oversees the day-to-day operations of two travel departments, ensuring efficient workflow, effective team coordination, and the timely delivery of travel services. The role is responsible for supervising staff, monitoring operational performance, coordinating group travel and ticketing activities, and maintaining strong relationships with clients, suppliers, and industry partners. This position plays a key role in supporting departmental efficiency, service excellence, and the achievement of business objectives.
Key Responsibilities
- Minimum 3 years' experience in the travel industry
- Previous supervisory or team leadership experience preferred
- Fluent in Spanish and English (written and spoken) required
- Experience with reservations, ticketing, and travel-related services
- Strong customer service and communication skills
- Excellent organizational and time-management skills
- Ability to multitask and work effectively under pressure
- Proficient in Microsoft Office applications
- Strong attention to detail and problem-solving abilities
- Ability to coordinate daily departmental operations and effectively manage competing priorities
- Ability to supervise and support staff, ensuring duties are completed accurately, efficiently, and in accordance with company procedures
- Ability to foster a productive team environment and maintain smooth operations in a fast-paced workplace
- Ability to oversee departmental workflow, ensuring tasks are properly assigned, monitored, and completed in a timely manner
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