Operations Coordinator
- Management
- Full time
- Trinidad and Tobago
- 5 hour(s) ago
- Undisclosed
Job Overview
Date Posted:
Posted 5 hour(s) agoExperience:
Entry LevelSalary:
TTD UndisclosedLocation:
St James or Woodbrook, Trinidad and TobagoExpiration date:
10/15/2026JOB PURPOSE
The Operations Coordinator is a critical leadership role responsible for overseeing and optimizing Pharmaco's daily operational and commercial processes. The position provides direct oversight of the sales team, retail operations, comprehensive inventory and stock management. The employee is expected to manage cross-functional teams, ensuring that opportunities for efficiency and revenue generation are identified and executed from supply chain and procurement through to the complete sales process, retail fulfillment, and financial reconciliation. The Operations Coordinator will demonstrate strong leadership, independence, and accountability for all assigned operational and commercial activities.
CORE DUTIES AND RESPONSIBILITIES
- Oversee, guide, and motivate the sales team, providing leadership throughout the complete sales process from the identification of prospective customers through engagement, quotation, order confirmation, fulfillment, and follow-up.
- Oversee daily retail operations, ensuring optimal store performance, customer satisfaction, and adherence to company standards.
- Direct all inventory and stock management processes, including stocktaking, shrinkage control, warehouse coordination, and supply chain logistics.
- Manage and oversee fundamental accounting and financial processes, ensuring accurate reconciliation, budgeting, and cost control across operational departments.
- Lead, mentor, and manage operational, sales, and retail staff, demonstrating a proven track record of effective team management and performance improvement.
- Maintain accurate operational, inventory, sales pipeline, and financial data within the Company's CRM, ERP, and other approved business systems.
- Coordinate with procurement, warehouse, and distribution personnel to ensure stock availability aligns with retail demand, sales commitments, and successful order fulfillment.
- Monitor operational bottlenecks and sales pipelines, promptly escalating or resolving issues that may affect sales, delivery, stock integrity, or customer satisfaction.
- Assist executive management with large-scale operational and commercial projects, maintaining organized information on assigned initiatives, decisions, and outstanding actions.
- Provide management with relevant operational, financial, sales, and inventory reports, preparing detailed performance information to guide business decisions.
- Ensure all operational activities comply with health, safety, and regulatory standards required within the pharmaceutical and retail sectors.
- Communicate professionally with vendors, staff, customers, and management to protect the Company's reputation, confidential information, and commercial relationships.
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