Job Purpose: 
To lead and manage production operations with the highest level of efficiency and quality, ensuring that production targets are met. The Production Supervisor is responsible for maintaining operational continuity, optimizing resource use, and ensuring compliance with stringent quality and safety standards within a 24x7 production environment.

Key Result Areas:

1 Operational Efficiency and Production Targets:

• Oversee and optimize the operation of production lines to ensure maximum efficiency.

• Implement production schedules to meet established targets.

• Monitor and manage raw material supply, ensuring effective and efficient usage to meet production goals.

2 Staff Management and Development:

• Schedule, supervise, and evaluate production staff, including training and coaching employees.

• Address employee grievances and disciplinary issues promptly and effectively to maintain a motivated and productive workforce.

3 Quality Assurance and Compliance:

• Ensure all products meet stringent quality standards and specifications.

• Conduct duties in alignment with Quality System documents and ensure compliance with ISO requirements.

4 Data Management and Reporting:

• Collect, analyze, and report production data to facilitate the preparation of daily and monthly productivity reports.

• Maintain accurate administrative records, including punctuality and attendance records via HRplus.

5 Maintenance and Downtime Management:

• Report machinery malfunctions promptly to the Maintenance Department to minimize downtime and maintain production flow.

• Coordinate with the Maintenance Department to ensure timely repairs and preventive maintenance.

6 Safety and Cleanliness:

• Maintain a safe and clean working environment by adhering to Good Manufacturing Practices (GMP) and company safety protocols.

• Implement and monitor safety procedures to protect employees and equipment.

7 Production Management:

• Operate autonomously during weekends and off-hours, making critical and timely decisions to maintain production continuity. 

• Enhance decision-making, coordination, and communication skills to manage shift transitions and ensure consistent output.

8 Resource Management:

• Manage limited resources effectively, optimizing the use of materials, personnel, and equipment.

• Implement strategies to improve productivity and efficiency despite resource constraints.

9 Operations Management:

• Adapt to increased production demands by demonstrating flexibility, exceptional leadership and problem-solving skills. 

• Manage complex operations and ensure compliance with quality and safety standards.

Knowledge/Skills/Abilities:

• Knowledge of production operations.

• Problem solving and decision-making capabilities 

• Good leadership and communication skills.

• Analytical skills and proficient in excel.

• Ability to train personnel. 

• Understanding of ISO, HACCP & GMP Standards and implementation of a management system to achieve operational controls

• Knowledge of procedures that address compliance with applicable regulatory and KORE requirements

• Knowledge of IMS policies and procedures relevant to the job description

Experience:

• Minimum of five (5) years in a production or manufacturing environment preferably in the beverage or food industry.
• Minimum of three (3) years experience in a supervisory position in a manufacturing environment.

Education:

• Degree/Diploma in Industrial Engineering, Manufacturing, Food Science or related field.

• Certificate / Diploma in Supervisory Management will be an asset.